Shipping Policy

At Pleasanton Store, we are dedicated to delivering a seamless and enjoyable shopping experience, including a hassle-free shipping process. Below is everything you need to know about our shipping policy:  

 



Notification and Free Delivery:

Shipping Fee:

Standard Shipping: $5.99 USD
Enjoy free shipping on all orders over $50!

Once your order is on its way, we’ll promptly notify you with tracking details. For your convenience, all shipping costs are covered by us. Be sure to check your email for a dispatch confirmation once your package is ready to ship.

 

 

Handling Time & Delivery Speed

Handling Time:
Our team processes and prepares your order for shipment within 3–5 business days (Monday–Friday). This includes order verification, packaging, and dispatch preparations.

Transit Time:
After dispatch, delivery typically takes 15–25 business days (Monday–Friday) to reach your destination.

Please Note:
Delivery times may vary due to:

  • Public holidays
  • Destination country
  • Weather conditions
  • Courier delays

We appreciate your patience and understanding!

 

Shipping Destination

Currently, we exclusively ship to addresses within the United States.

 

 

Address Accuracy

We rely on our customers to provide accurate address details. Accurate address information is crucial for successful deliveries. In the event of an error on our part regarding your address, we take full responsibility, and a replacement will be sent to you free of charge.

 

 

Item Not Received?

We understand sometimes packages don't arrive as expected. Here's what to do:

1️⃣ Check Tracking First

  • Review your shipping confirmation email
  • Use the tracking number to check your package's status

2️⃣ Contact Our Support

  • If your order is late, email us at pleasantonhealthcs@gmail.co
  • Our team will:
    Investigate immediately
    Provide updates within 24 hours
    Work toward a swift resolution

We're committed to making things right if your order doesn't arrive!

 

Your Satisfaction Comes First

At Pleasanton Store, we put you at the heart of everything we do. By ensuring your shipping details are accurate, you help us deliver the seamless experience you deserve. Our team is always ready to go the extra mile to make your shopping journey exceptional.

Need help or have questions? We’re just an email away!

Wishing you joyful shopping,

The Pleasanton Store Team